Managed
Services

Ascent Data is a risk-first IT managed services provider that helps more than 60 organizations (businesses, municipalities, police departments, non-profits) in the Pittsburgh region become more secure, more efficient, and more competitive – on premise, in the cloud, and in our own SOC2 audited data center. We reduce business risk, minimize business interruptions, and deliver better outcomes more cost effectively.

Most organizations today have an underperforming and overly expensive IT management and support model. Cloud computing, accelerating network complexity, new regulatory and audit requirements, and a dramatic increase in the frequency and sophistication of active security threats have, over just the last few years, rendered the traditional model of IT management inadequate and obsolete. New technology management tools and models allow IT service providers to apply more expertise at less cost with better results.

Ascent Data takes a very different approach than most IT providers. We:

• Provide a new approach to IT support, protecting you from IT risk, decreasing business interruptions and dramatically reducing organizational frustration,
• Work directly with organization leadership with an objective of reducing organizational risk and increasing resiliency,
• Leverage our 125+ proprietary standards for IT environments, use industry leading automation tools, and apply vetted processes to deliver better outcomes for less cost than most organizations can achieve internally,
• Monitor, manage and support a broad range of IT environments with staff on-site 24/7/365 at our Pittsburgh Network Operations Center
• Serve as the full-time IT department for many organizations, ranging from four users, to hundreds of users with thousands of devices
• Provide cloud hosting services and a secure colocation and disaster recovery site at our company-owned, AICPA SOC2-audited data center just outside Pittsburgh.

We are distinguished by our risk-first approach grounded in owning and operating our own data center and extending to our cloud hosting environment and our unique AICPA SOC2 audited managed services practice.

Senior leadership of organizations invite us in regularly to discuss what they need to know and what they need to do to understand and control technology-driven business risk and successfully manage technology teams in today’s environment. We’d be happy to talk to you. No strings attached.

Click on a solution to learn more:

24/7 Desktop Support	Networks	Systems
Workstations	Asset Management	Business Continuity & Disaster Recovery

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