You Can Focus on Your Business,
While We Focus on Your Infrastructure

Obtain your day-to-day maintenance, troubleshooting, monitoring, daily backup, and technical support from our highly trained staff in our 24 by 7 Network Operations Center.

Additional Details
Using servers owned by either your organization or Ascent Data, managed hosting features provisioning, configuration, and management of those servers on an ongoing basis. A cost-effective Ascent Data Managed Hosting solution can help increase data availability and protect critical information from accidental loss.

Managed hosting can provide a variety of services

Networking services offer flexible, highly reliable Internet and back-end connectivity solutions. A range of managed services is provided to help enhance the security, flexibility and reliability of your Web communications and LAN infrastructure.

Virtual private network services offer a security-rich and cost-effective alternative to frame relay and leased line services that you can use to manage your hosted environment remotely or to provide employees, customers and business partners with an intranet or extranet solution.

Server services provide skilled assistance with the installation of customer- or Ascent Data-owned servers, plus the option to have Ascent Data provision, configure or manage those servers on an ongoing basis. Both Intel and Sun servers are supported.

Storage and backup services offer cost-effective solutions that help increase data availability and protect critical information from accidental loss or destruction. Flexible backup and restoration services, expert technical assistance and managed storage capacity help customers address the rapidly growing data volumes associated with e-business.

Security services provide cutting-edge security technology, alert services and incident management support that help decrease system vulnerability. Experienced security teams can proactively test servers for vulnerabilities.

Managed firewall services enable you to shift firewall workload from your own dedicated infrastructure to a virtual service architecture that is capable of dispensing abundant firewall capacity on demand. You gain the same level of firewall protection and customization benefits as with a traditional dedicated firewall service, but at a much lower cost.

Monitoring services offer the most current information about systems and equipment availability, capacity constraints, Web site performance, visitor traffic and more, to help provide a comprehensive picture of how your e-business is performing 24x7.

Professional services can keep you ahead of the competition by providing direct access to the specialized skills and expertise Ascent Data has developed in planning and managing some of the most demanding sites in the world.

Support services provide virtually unmatched customer care capabilities with 24x7 live and virtual support and short response times.

Application support services can help reduce the complexity of integrating and managing today's leading middleware, database and Web applications.

Proactive System Monitoring
Many businesses do not have resources to dedicate to 24-hour system monitoring. Ascent Data's System Administrators monitor your system around the clock, while Technical Support is available 24/7 to meet any need that may arise.

Automated Problem Detection and Resolution
The Ascent Data Monitoring Services automate problem detection and resolution by allowing system administrators to set specific business rules and thresholds for problem identification and allows you to run any command, script or application, such as remote reboot or restart of processes to resolve system problems when threshold values are reached.

Customizable Alert Functionalities
Ascent Data Monitoring Services will alert system administrators via email, text message, or other specified medium, if any components of your system should fall below determined performance thresholds.

Extensive Drill-Down Reporting Capabilities
Ascent Data Monitoring Services feature real-time reporting capability. You may choose from your own customized reports or a number of canned reports on areas including System Availability, System Performance, SLA Compliance, Alert History, and Data Transfers.

Ascent Data Customer and Technical Support
Ascent Data Technical Support is ready to assist you, 24-hours a day, to meet your needs. Ascent Data stands behind every service we provide and will work closely with you to develop the best solutions to satisfy your IT requirements.

Networking services offer flexible, highly reliable Internet and back-end connectivity solutions. A range of managed services is provided to help enhance the security, flexibility and reliability of your Web communications and LAN infrastructure.

Virtual private network services offer a security-rich and cost-effective alternative to frame relay and leased line services that you can use to manage your hosted environment remotely or to provide employees, customers and business partners with an intranet or extranet solution.

Server services provide skilled assistance with the installation of customer- or Ascent Data-owned servers, plus the option to have Ascent Data provision, configure or manage those servers on an ongoing basis. Both Intel and Sun servers are supported.

Storage and backup services offer cost-effective solutions that help increase data availability and protect critical information from accidental loss or destruction. Flexible backup and restoration services, expert technical assistance and managed storage capacity help customers address the rapidly growing data volumes associated with e-business.

Security services provide cutting-edge security technology, alert services and incident management support that help decrease system vulnerability. Experienced security teams can proactively test servers for vulnerabilities.

Monitoring services offer the most current information about systems and equipment availability, capacity constraints, Web site performance, visitor traffic and more, to help provide a comprehensive picture of how your e-business is performing 24x7.

Professional services can keep you ahead of the competition by providing direct access to the specialized skills and expertise Ascent Data has developed in planning and managing some of the most demanding sites in the world.

Support services provide virtually unmatched customer care capabilities with 24x7 live and virtual support and short response times.

Database administration
Start, stop, and care. Recovery, compress, and backup.