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Careers

Ascent Data is growing and wants to step it up even more. We are an IT managed services company in the unique position of having our own SOC2 audited data center. This gives us a big competitive advantage. We also have more expertise and more resources than most of our competitors. We always need smart people with technology expertise whose personal mission is to add value to everything they do. It’s that simple. Let us know if we need you.

Oh, and, we’re Pittsburgh born, bred and based.

We offer a competitive compensation and benefits package that includes health, dental, vision and life insurance, flexible spending accounts, paid time off, company holidays, tuition reimbursement, and a 401(k) program with a company match. Ascent Data is an equal opportunity employer.

Open Positions:

 

Careers (3)

Systems Administrator

At Ascent Data, LLC we help small and medium sized businesses in the Pittsburgh region become more efficient, more competitive and more secure – on premise, in the cloud, and in our own SOC2 audited data center. We deliver better outcomes more cost effectively than most companies can internally.

Business is booming and we are seeking a full-time, experienced Technical Account Manager to serve as the primary point of contact in the day-to-day execution of our clients’ business pains, objectives, risks, opportunities, and constraints. You must excel at talking business with our client’s executives and demonstrate technical chops with the staff while delivering the coolest technology of all – technology that makes people and businesses work better. When you succeed our clients will love you and we will, too!

Essential Duties and Responsibilities:

  • Assess customer technology infrastructure and environment
  • Create customer infrastructure and policy roadmap and budget to maximize security, availability and organizational efficiency
  • Provide remote and on-site IT infrastructure and policy management and support to keep customer systems functioning and secure
  • Keep Ascent Data management informed of customer environment status and issues on a daily basis
  • Adhere to and apply all Ascent Data standards, processes, policies, and tools
  • Design, plan, implement and manage Active Directory
  • Administer multiple VMware and Windows 2008/12 domains that include, but are not limited to: Active Directory, IIS, Exchange, and infrastructure monitoring
  • Anticipate and identify potential customer IT related issues and work pro-actively to resolve
  • Trouble shoot and resolve network / systems-related issues in real time to minimize operational down time
  • Provide network / server administration and support for daily operations in Windows environments
  • Design, plan, implement and manage Microsoft Online Services solutions (Office365)
  • Provide RMM tool administration and reporting
  • Execute technical activities including; hardware/OS/application implementation, upgrades and support
  • Review and recommend server and software for corporate and customer applications
  • Provide system performance and tuning as well as root cause determination in the event of failures
  • Produce and present documentation, training, and standard operating procedures for both internal and external customer use
  • Work on-site at customer locations as needed
  • Collaborates effectively with Ascent Data staff and management

Desired Skills and Experience:

Minimum Qualifications:

  • Bachelor’s Degree in related field
  • 5+ years of relevant IT experience; customer-facing positions preferred
  • Pursues and maintains professional career based certifications

Ascent Data is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

Interested applicants should send a resume to careers@ascentdata.com




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